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Switchback Studios, Inc. All rights reserved.
When you are ready to submit your custom design for review, email us and attach an electronic version of your design. We accept .jpg or .bmp files.
How do I create a custom embroidered design?
All you need to do to create a custom design item is submit a color drawing of your design, including your color choice for hat, through our custom order form. One of our design specialists will contact you within 5 business days to discuss your design, and then we'll have one of our graphic artists render a comp of your design for your approval. (Note: All draft iterations of designs are the property of Headlynz.com. Final approved custom designs are the property of the submitting customer. We recommend you copyright your designs for your future protection.)
How large can my design be?
Please note that the size limitations for standard embroidered baseball caps are approximately 2 inches high by 5 inches wide. For an extra fee, the "wide design" option allows for a design approximately 2 inches high by 14 inches wide. Designs may have to be re-sized to work within these parameters. For other items, please contact us. If it can be hooped, chances are, it can be embroidered.
Why won't you create my item with a custom design I submitted?
We reserve the right to decline any custom design that we deem to be a copyright infringement, offensive, sexually explicit, pornography, exploitive, or otherwise inappropriate. The submitter is responsible for making sure that all submitted designs are copyright-free.
What if I want to keep my design private?
If you want to keep your custom designs private, then there's nothing more to do. We keep all of our customers' designs private, and only the submitting customer may purchase an item with that design, unless the customer requests that the design be offered for others. So, don't worry, you can be as unique as you want to be! (Note: We are not responsible for verifying the authenticity of your design and do not guarantee that designs submitted by others or those created by Headlynz.com designers will not resemble your design.)
